NORTHSTAR FITNESS CLIENT GUIDE
welcome. this guide explains how coaching works what to bring cancellation rules app setup progress reviews and contact details
FIRST WEEK fill form book assessment download app bring shoes and water
appointments are 45 minutes. arrive 5 minutes early. if late session still ends at original time. cancel 12 hours ahead.
COMMUNICATION email for routine questions urgent medical issues call local emergency services we do not diagnose injuries
program updates happen every 4 weeks sometimes sooner. track workouts. tell coach if something hurts.
membership pause: request 7 days before next billing date max 30 days twice per year
what to bring indoor shoes water comfortable clothes any relevant medical instructions
FAQ do i need experience no. can exercises change yes. what if i miss session cancellation policy applies.
contact northstar example 5010 northstar way edmonton 7805550188 hello@northstar-fitness.example